• Platform

Workflow AI

With Workflow AI built into Truck Service Marketing, your shop can automate follow-ups, route leads, and run multi-step customer journeys without lifting a finger. Whether it's a fleet account check-in or a missed-call follow-up, Workflow AI handles it so you can focus on the bay, not the busywork.

Workflow AI: Automate the Follow-Up Work That Keeps Slipping Through the Cracks

Every truck repair shop loses jobs the same way, a lead comes in, gets a little attention, and then quietly goes cold because nobody had time to follow up. Workflow AI exists to close that gap. It automates the repetitive parts of your marketing, sending reminders, routing leads, sequencing follow-ups, so every inquiry gets consistent attention whether your team is slammed or slow.

Keeping up with every text, missed call, and fleet account manually isn't realistic once your shop starts growing. Workflow AI takes the tasks that used to depend on someone remembering to do them, and turns them into automatic actions that fire the moment a customer takes a specific step, no manual tracking required.

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• what you can do

Workflow AI on the Truck Service Marketing Platform

Drag-and-Drop Automation Builder

Map out your shop's follow-up process, from first inquiry to booked appointment, using a visual builder that takes minutes to set up, no developer required.

Coordinated Multi-Channel Outreach

Run email, SMS, and social outreach for the same promotion or fleet reminder together, so every channel reinforces the same message instead of working in isolation.

Intelligent Lead Distribution

Route incoming leads to the right team member automatically, based on service type or where they sit in your pipeline, so no inquiry waits on someone to notice it.

Action-Triggered Follow-Ups

Set triggers based on what a customer actually does, visiting your site, opening an email, missing a call, so the right response goes out without anyone remembering to send it.

Audience-Specific Messaging

Deliver messaging tailored to who's actually receiving it, a fleet manager gets different content than a first-time walk-in, based on their behavior and history with your shop.

Scheduled Delay Sequences

Set time delays for reminders and follow-ups based on how a customer has interacted with your shop, so outreach lands exactly when it's most likely to matter.

Administrative Task Automation

Hand off the busywork, sending invoices, updating customer records, assigning internal tasks, so your team spends less time on data entry and more time on the shop floor.

Real-Time Workflow Reporting

Track which automated sequences are actually turning into booked jobs, with detailed reporting that shows what to double down on and what to adjust.

Connects With Tools You Already Use

Sync Workflow AI with tools like Google Ads, WordPress, and your CRM, so lead and customer data flows automatically instead of requiring manual updates.

Automate Smarter. Book Jobs Faster.

Workflow AI helps your truck repair shop design, automate, and optimize the processes that used to depend on someone remembering to follow up. From lead routing to reminders, AI-powered workflows keep everything moving in the background, so you can focus on growing your shop instead of chasing every lead by hand.