Platform

Customer Relationship Management (CRM)

Track every lead, every fleet account, and every follow-up in one place. Truck Service Marketing's Truck Repair CRM keeps your shop organized so no customer, and no job, slips through the cracks.

Truck Repair CRM: Organize Leads, Nurture Fleet Accounts, and Close More Jobs

A missed follow-up costs more than a lost lead, it costs a customer who'll call your competitor next time their truck breaks down. The Truck Repair CRM built into Truck Service Marketing gives you one dashboard to track every inquiry, every fleet account, and every follow-up, so nothing gets lost between a text, a call, and a walk-in.

Juggling leads across text threads, missed calls, and sticky notes is how truck repair shops lose business without realizing it. Our CRM pulls every conversation, whether it started as a form submission, a phone call, or a walk-in, into a single customer record, so your team always knows exactly where a lead stands.

our top features

Truck Repair CRM on the Truck Service Marketing Platform

Drag-and-Drop Pipeline Builder

Build custom pipelines for every stage of a repair job, from first inquiry to invoice paid, using a visual builder that takes minutes to set up, not a developer.

Cross-Channel Campaign Sync

Run email, SMS, and social outreach for the same promotion or fleet account check-in, all synced through one platform so every channel works together.

Smart Lead Assignment

Route incoming leads to the right team member automatically, based on service type or where they are in your sales pipeline, so no inquiry sits unanswered.

Behavior-Triggered Follow-Ups

Set triggers based on what a customer actually does, visiting your website, opening an email, missing an appointment, so the right follow-up goes out at the right moment.

Tailored Customer Messaging

Every fleet account and walk-in customer gets messaging built around their behavior and history with your shop, not a one-size-fits-all template.

Scheduled Reminder Automation

Set time delays for follow-up emails or texts based on customer interactions, so your shop stays top of mind without you tracking dates manually.

Hands-Off Admin Work

Automate the busywork, sending invoices, updating customer records, assigning internal tasks, so your team can focus on the shop floor instead of data entry.

Connects With the Tools You Already Use

Sync the Truck Repair CRM with tools like Google Ads, WordPress, Slack, and Zapier, so your customer data flows smoothly without manual updates.

Real-Time Performance Insights

See exactly which follow-ups, pipelines, and campaigns are turning into booked jobs, with reporting that shows what to keep doing and what to change.

Stronger Customer Relationships. Smarter Shop Growth.

Losing track of a lead shouldn't be the reason a job goes to a competitor. Truck Service Marketing's Truck Repair CRM helps you organize, track, and nurture every relationship, from first contact to loyal fleet account, so nothing slips through the cracks. Ready to manage smarter and grow faster?

The all-in-one marketing platform and done-for-you growth system built exclusively for truck repair, diesel, and fleet service shops.

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